Hello
Welcome
Alpha Gate Group focuses on providing comprehensive IT ecosystem services to clients, leveraging years of IT expertise to help business maximize operational efficiency and mitigate risks for deployment. We offer various IT integration services and sell a wide range of OEM hardware and software products.
About Us
Background
Background
Background
OEM hardware/software development and product support.
Safety
Background
Background
Comply with rules in every country during development.
Life
Background
Life
To facilitate daily life to enjoy life.
Crypto API
Tong Bao(通寶)
Innovative crypto API featured with customer in a secured chat room for transactions without needing to check recipient identify.
Contact Us
Better yet, see us in person!
We love our customers, so feel free to visit during normal business hours.
alphagategroup.com
Hours
週一 | 上午09:00 – 下午05:00 | |
週二 | 上午09:00 – 下午05:00 | |
週三 | 上午09:00 – 下午05:00 | |
週四 | 上午09:00 – 下午05:00 | |
週五 | 上午09:00 – 下午05:00 | |
週六 | 已關閉 | |
週日 | 已關閉 |
Privacy Policy
For information regarding the protection of personal data, please refer to the Privacy Statement of Alpha Gate Group Inc. (hereinafter referred to as "the Company") as follows:
To support the protection of personal data and maintain individual privacy rights, the Company hereby makes the following statement to explain the purpose, categories, scope, and methods of collecting personal data, as well as the rights you may exercise. If you have any questions regarding the Company's Privacy Statement, the following related notifications, or any matters related to the protection of personal data, please contact the Company's customer service email at tongbao@tongbao.world or alpha@alphagategroup.com, and the Company will respond promptly to provide clarification.
Scope of Application
The Privacy Statement of the Company and the notifications contained therein apply only to the websites and mobile applications owned and operated by the Company (including the website https://alphagategroup.com, Tongbao Wallet). When you use any service provided by the Company's related websites and mobile applications or interact with them, you agree that the Company may collect, process, and use your personal data in accordance with the content stated in this Privacy Statement. Regardless of the country/region you reside in, you consent to authorize the Company to collect, transmit, process, store, and use your personal data outside your country/region of residence to provide services to you. The Company may process personal data related to individuals located within the European Union and may transfer such information from within the European Union through mechanisms established in compliance with relevant regulations, including data processing agreements formulated under EU standard contractual clauses. When you use the Company's services, you agree that we may transfer information related to you to these countries/regions. The Company's website and mobile applications may contain many links or services provided by other partners. For privacy statements regarding these linked websites or partner websites and notifications related to the protection of personal data, please refer to the privacy statements of each linked website or partner website.
Methods of Collecting Personal Data
The Company will collect your personal data through the following methods:
1. When you apply to register as a member of the Company;
2. When you use the various services provided by the Company's websites and mobile applications;
3. When you engage in commercial or online activities on the websites and apps operated by the Company;
4. When you participate in prize-giving activities or marketing activities organized by the Company in collaboration with other partners, the Company or its partners will ask you to provide necessary information as instructed on the respective website or activity page, which will include your personal data. You agree that the Company may provide the personal data collected from you to partners or obtain your personal data from partners of various activities;
5. Member services and customer feedback processing;
6. Others.
Purposes of Personal Data Collection
The Company will collect, process, use, and transmit your personal data within the specific purposes listed below according to the nature of the services provided to you and the activities you participate in:
1. Marketing (including the need to confirm the identity of prize winners, provide prizes, and issue withholding tax forms for prize giveaways);
2. Personal data collection, processing, and use performed by non-governmental agencies in accordance with legal obligations;
3. Contractual, similar contractual, or other legal relationship matters (including the fulfillment of statutory or contractual obligations);
4. Consumer and customer management and services (including after-sales service);
5. Consumer protection;
6. Property insurance and liability insurance;
7. Business and technical information;
8. Procurement and supply management;
9. Intellectual property rights, disk management, and other related administrative matters;
10. Broadcasting administration and management;
11. Operating communication businesses;
12. Operating communication businesses;
13. Information and database management;
14. Online shopping and other e-commerce services;
15. Advertising or commercial operation management;
16. Investigation, statistics, and research analysis;
17. Other business activities in accordance with the business registration items or articles of incorporation.
Categories of Personal Data Collected
The Company will collect the following data from you based on the nature of the services provided by the Company's related websites and mobile applications:
1. Personally identifiable information: including but not limited to name, title, address, work address, previous address, home phone number, mobile phone number, instant messaging account, social media account, account applied for on internet platforms, communication and household registration address, email address, internet protocol (IP) address, cookies, and any other identifiable personal data.
2. Financial identifiers: including but not limited to the number and name of financial institution accounts, credit card or debit card numbers, insurance policy numbers, and other personal numbers or accounts.
3. Identifiers from government data: including but not limited to national identification number, unified card number, tax identification number, passport number, etc.
4. Personal descriptions: including but not limited to age, gender, date of birth, place of birth, nationality, etc.
5. Family status: marital status, etc.
6. Leisure activities and interests: including but not limited to hobbies, sports, and other interests.
7. Data required for product delivery: When you transact through the Company's related websites or mobile applications, for providing logistics services for product delivery, the Company will ask you to provide delivery information necessary for product/service delivery, including: recipient's name, contact phone number, delivery/contact address, and other necessary delivery-related information.
8. Data required for payment processing: When you transact through the Company's related websites or mobile applications, for processing payment flows, the Company will retain the data you provide to complete the payment or receipt process, including: credit card numbers, debit card numbers, name, and number of financial institution accounts; however, if you choose to use third-party payment methods provided by third-party service providers within the Company's related websites (including but not limited to Pi Wallet, Apple Pay, Google Pay, Samsung Pay, etc.), please refer to the privacy policy of each third-party service provider regarding the protection and management of the relevant data provided by using such third-party payment services.
9. Other data: When you participate in prize-giving activities or marketing activities organized by the Company in collaboration with other manufacturers, the Company will ask you to provide relevant data necessary for your participation in the activities, including but not limited to the aforementioned basic data, delivery data, etc. Additionally, to improve service quality, the Company will record your IP address and browsing activities within the Company's related websites, such as hardware and software used by the user and clicked webpages, and usage records of mobile applications. However, these data are only used for traffic analysis and online behavior investigation to improve the service quality of the Company's related websites and mobile applications. These data are also analyzed only in aggregate, without being associated with specific individuals.
Use of Personal Data
Personal data collected by the Company that is sufficient to identify you will be used by the Company internally and will be used in the following ways depending on the different purposes of collection:
1. "Advertising and Marketing": To provide membership notifications and information related to products or activities of the Company's related websites and mobile applications, the Company will use the personal data you provide to send relevant marketing information to you;
2. "Product Delivery": If necessary to deliver the products you have ordered to the specified delivery location, the Company will provide your personal data to the Company's partners, including suppliers of the products you have ordered or logistics companies approved by the Company.
3. "Financial Transaction Authorization": To complete the payment process of the orders established on the Company's various websites and mobile
applications, the Company will provide the financial data you provide for identification to the necessary financial institutions during the transaction process.
4. "Notification of Prize-winning in Activities, and Gift Delivery": To ensure that you receive notifications of winning prizes in activities you participate in, sending gifts, and issuing withholding tax forms in accordance with the law, the Company will use or provide the personal data you provide to the partners of the activity (including co-organizers of the activity, gift suppliers, and logistics companies) to send winning notifications, deliver gifts, and issue withholding tax forms to you.
5. "Other Business Related Matters": To achieve the above purposes, including but not limited to customer management and services, performance of statutory or contractual obligations, protection of the rights and interests of the parties concerned and relevant stakeholders, property insurance, liability insurance, provision of after-sales services, etc., the Company will use the personal data you provide in a manner that complies with the provisions of personal data protection laws.
6. "Market Analysis": To improve service quality, based on your browsing activities on the Company's website (e.g., hardware and software used by the user, webpages clicked) and usage records of mobile applications, the Company will use this data and records for traffic analysis and online behavior investigation, including through the use of cookies or similar technologies by third parties, to improve the service quality of the Company's related websites and mobile applications. These data are also analyzed only in aggregate, without being associated with specific individuals.
Period, Region, and Object of Personal Data Utilization
Period of Utilization
The Company will continue to maintain, process, and use the personal data collected in accordance with the specific purposes of personal data collection stated in this Privacy Statement during the Company's business existence, the individual contract validity period, the statutory retention period (including but not limited to civil law, personal data protection law, etc.), and the necessary retention period for business execution (whichever is longer than the statutory period).
Region of Utilization
Unless otherwise provided by law, the Company will only use the personal data you provide within the scope and area of services provided by the Company's services, based on the scope of the respective service purposes.
Object of Utilization
1. As explained in the aforementioned "Use of Personal Data," the Company will use your personal data for self-use, sharing and mutual use among related enterprises of the Company, or within the scope required for providing you with the respective services or participating in activities.
2. Unless one of the following reasons applies, the Company will not provide personally identifiable personal data to third parties (including domestic and foreign), or use it for purposes other than collection:
- Pre-informed and consented by you;
- Necessary to complete the service or fulfill contractual obligations;
- Provided to insurers to assist in handling insurance claims;
- In accordance with relevant legal regulations or orders or requests from competent authorities;
- In emergency situations to protect the legitimate rights and interests of you and other members, customers, or third parties of the Company;
- To maintain the normal operation of the Company's member and customer service systems.
Data Security
The Company will maintain the security of personal data using reasonable technical and procedural measures in accordance with industry standards.
Cookie
For the convenience of users, the Company's website may use cookie technology to provide services that better meet the personal needs of users. Cookies are a technology used by web servers to communicate with users' browsers, and they may store certain information on users' computers. The Company's website will also read cookie data stored on users' computers. Users can cancel or limit this feature through browser settings, but this may result in the inability to use some website features. If you want to know how to cancel or limit this feature, please contact the Company's customer service email (alpha@alphagategroup.com) or refer to the relevant instructions on how to manage cookies provided by your browser.
Impact
Depending on the nature of the respective services, to ensure the smooth provision of relevant services or the completion of relevant transactions, if you do not wish to provide the relevant personal data requested by the respective services or transactions to the Company, and agree that the Company will collect, process, use, and internationally transfer the relevant personal data in accordance with legal regulations, this Privacy Statement, and its related notifications, the Company will respect your decision. However, depending on the nature or conditions of the respective services, you may not be able to use such services or complete related transactions, and the Company reserves the right to decide whether to agree to provide such related services or complete related transactions.
Self-Protection
The Company reminds you to properly safeguard any personal data. When using various Internet services, do not casually provide your personal data to unknown third parties. After completing procedures such as providing or modifying relevant personal data via the Internet, remember to log out, especially if you share a computer with others or use a public computer, remember to close the browser window to prevent others from improperly collecting and using your personal data.
Right to Revise
The Company reserves the right to revise this Privacy Statement and related notifications at any time, and may publish them on the Company's website or in appropriate locations of mobile applications after revision without separate notice. You can always read the revised Privacy Statement and related notifications on the Company's website or mobile applications.
Last Updated on: April 01, 2024
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